Last updated 17/06/2026
All products sold through our website are digital products delivered electronically. Due to the nature of digital goods, all sales are final and non-refundable.
By completing a purchase, you acknowledge and agree to the terms outlined below.
1. No Refunds
All purchases made through ArsonSetups are final.
Once a product has been purchased, delivered, or made available for download, no refunds, returns, exchanges, or cancellations will be provided under any circumstances.
2. Non-Refundable Situations
Refunds will not be granted for reasons including, but not limited to:
- Change of mind.
- Accidental purchases.
- Failure to read the product description.
- Compatibility issues.
- Lack of technical knowledge.
- Installation or configuration difficulties.
- Personal preferences or dissatisfaction.
- Product updates or future expectations.
- Server-specific conflicts.
- Duplicate purchases.
- Unused products.
- Failure to use available previews, screenshots, videos, or product information prior to purchase.
3. Customer Responsibility
Customers are solely responsible for reviewing all available product information before making a purchase, including but not limited to product descriptions, compatibility information, screenshots, videos, previews, demonstrations, and installation requirements.
If you are unsure whether a product is suitable for your server or use case, please contact us before purchasing.
4. Chargebacks & Payment Disputes
Initiating a chargeback, payment dispute, or unauthorized payment claim after receiving access to a product is considered a violation of this policy.
ArsonSetups reserves the right to:
- Permanently revoke access to all purchased products.
- Terminate all active licenses.
- Restrict or permanently ban future purchases.
- Submit evidence of product delivery and account activity to the relevant payment processor or financial institution.
5. Digital Product Delivery
All products sold by ArsonSetups are delivered digitally. No physical products will be shipped.
Customers receive access to the purchased content immediately after successful payment, making all purchases irreversible and non-returnable.
6. Changes to This Policy
ArsonSetups reserves the right to modify, update, or replace this Refund Policy at any time without prior notice.
Any changes become effective immediately upon publication on the website.
7. Contact
If you have any questions regarding a product before making a purchase, please contact us through our official support channels.
By completing a purchase, you confirm that you have read, understood, and agreed to this Refund Policy.